The Future of Engagement January 29, 2010
Posted by Bill Stephen in : Empolyee Engagement, Learning Organisations, Management Training, Survey , trackback
I have been working with a team on the very first employee engagement survey for the organization. It’s been really interesting and challenging to work on the design and the delivery of the survey and also how the information will be transmitted – but really this is just process, Important process granted. It is of course just a tool the real stuff is how’s, what’s, when’s, how’s & who’s of we use any results to engage for better outcomes., and how we live it. A quote from David Zingers website/blog helps this along;
The future is now as we move beyond surveys and simple techniques to integrating employee engagement into all facets of the organization’s approach to serving customers and creating results. To sustain engagement initiatives, employees must experience the rich benefits of engagement for themselves
David goes on to outline 10 principles and also a model above;
- Employee engagement is specific.
- Employee engagement is connection.
- Employee engagement must create results that matter.
- Employee engagement is always a human endeavor
- Employee engagement is fueled by energy.
- Employee engagement is more encompassing than motivation.
- Employees are responsible for their own engagement; we are all accountable for everyone’s engagement.
- Employee engagement makes a difference.
- Employee engagement is vital in recruitment, retention, and satisfaction.
- Employee engagement is here and now.
There’s no shortage of information on how important employee engagement is and how it can make a difference. And some of these principles hint (More details) at the concept of how to achieve it.
The forthcoming survey (based on research, Gallups 12, other LA engagement efforts) that the team have been working on will have post result guidance on how to interpret the results of the survey and also some advice on how to bring engagement principles forward and will be backed up with facilatated workshops when required, which will go some way to making it a real part of the culture, but how easy this will be ….?
Bill Stephen
Comments»
All the best with this and I am pleased some of my writing and approach was helpful. Engage along with me, the best is yet to be,
David
David, Thank you for the creation of this excellent resource. I look forward to joining the forum that is mentioned. The “one sentence” download has been one of the most helpful,insightful and practical documents I have read in this topic. I’ll add you as a link here so I can keep updated with your continuning work and research.
I’ll also post information once our survey has been carried out FYI
Thanks again.